We clean almost all footwear types, including sneakers, canvas shoes, leather and PU shoes, suede and nubuck shoes, boots, formal shoes, sports shoes and children’s shoes.
You can book through the app, website, customer care helpline, walk-in drop-off or free pickup and delivery (within service areas).
Standard: 2–4 days. Express: same-day or next-day (subject to availability). Restoration work may take 5–7 days.
Our process covers pre-inspection, material-safe cleaning, deep stain removal, odour neutralisation, sanitisation, controlled drying and optional protective coating.
No. We use eco-friendly, biodegradable products and avoid aggressive chemicals. Patch tests are done when needed.
Yes leather, suede, mesh, foam and fabric components are treated individually using safe, appropriate methods.
We use colour-locking techniques and controlled cleaning to ensure colour stability.
Most stains can be removed significantly. Deep-set or old stains may not fully disappear; we inform you beforehand.
Yes odour neutralisation and antibacterial treatments are included in the service.
We use cool air-drying, low-heat drying and vacuum-assisted drying. We never use high heat.
Pricing depends on shoe type, material, stains, repairs and express requirements. Quotes are shared after inspection.
We follow strict care protocols. For old or weak shoes, we inform you of risks before starting. Support is provided if issues arise.
You may drop off shoes at the nearest outlet. We notify you when they’re ready for collection.
Yes rescheduling or cancellation is allowed within the permitted time window.
Our team will call you. You may book another slot or drop off at the outlet.
Loosen/remove laces and insoles, place shoes in a bag (optional), and inform us of stains or damage. Avoid DIY chemicals.
Manage your laundry end-to-end using the Wash Lounge mobile app.
Choose your service, pickup date, and time in just a few taps. Pickup available in as little as 24 hours.
Stay updated at every stage – pickup, cleaning, and delivery – in real time.
Pay seamlessly using UPI, cards, or wallet for a completely cashless experience.
